Shipping

 

Get your favorite products delivered right to your door. We’ve got plenty of options, so you can choose the one that works best for you.

 

SHIPPING FREQUENTLY ASKED QUESTIONS

WHAT ARE THE SHIPPING RATES FOR CONSULTANTS?

For orders under 100 SV

• $11.95 Ground (2-6 business days)
• $15 Express (2 business days)
• $25 Overnight (1 business day)

 

For orders over 100 SV and CRP

• $9.95 Ground (2-6 business days)
• $15 Express (2 business days)
• $25 Overnight (1 business day)

 

All Business Kit orders come with free 2-day shipping to the U.S.

DO YOU SHIP TO A PO BOX?

All orders must be sent to a single “ship to” address, we do not ship to PO Boxes. However, we do ship to Army Post Offices (APOs), Diplomatic Post Offices (DPOs) and Fleet Post Offices (FPOs).

HOW LONG DOES IT TAKE TO PROCESS AND SHIP AN ORDER?

Most orders are processed and shipped within 1 - 2 business days of the order being placed.

WHAT ARE YOUR CUT-OFF DATES FOR HOLIDAY SHIPPING 2019? IS THERE A CALENDAR?
UNITED STATES

FedEx Home

Ship by: 12/13, 11 a.m. PT

FedEx 2-Day Air

Ship by: 12/18, 11 a.m. PT

FedEx Overnight

Ship by: 12/19, 11 a.m. PT

ARE THERE ANY RESTRICTIONS ON SHIPPING?

All orders must be sent to a single “ship to” address. We are unable to ship to PO Boxes.

DO YOU SHIP IN ECO-FRIENDLY PACKAGING?

Rodan + Fields is committed to its Environmental, Social and Governance (ESG) factors. R+F has key initiatives in place to minimize our product footprint through waste reduction and clean ingredients. Currently, most Rodan + Fields product containers are recyclable and all are manufactured and handled in accordance with all applicable federal, state and local environmental laws and regulations, including the strict California Hazardous Waste Act.  

WHAT IS YOUR RETURN POLICY?

Visit our Satisfaction Guarantee for return instructions.

DO YOU OFFER SHIPPING TO GUAM AND PUERTO RICO?

Yes, we do. All orders to Guam and Puerto Rico take 2-6 transit days.

Free shipping is offered on PC Perks subscription orders and Consultant Business Kits. Consultant Replenishment Program (CRP) orders cost $9.95. All other orders cost $30 (orders outside of PC Perks and CRP subscriptions).